The National Certificate: Wholesale and Retail Operations, addresses skills and competencies for enabling entry-level employment and positions. The qualifying learner will to access opportunities for further development and training in the specialised areas of Wholesale and Retail such as:

After successful completion of this qualifications learners will be able to:

Admission Requirements

Certification and Examination Authority

Study Materials

Study material includes workbooks, manuals, learner guides, presentations and e-tools

List of modules

Module 1 – Core Retail Practices

Module 2 – Shop Floor Practices

Module 3 – Basic Communication

Module 4 – Basic Numeracy

Module 5 – Front End Practices

Module 6 – Customer Queries, Safety and Security